Tips for Retaining Employees and Promoting a Culture of Learning

  • Institutionalize Your Skilling Culture

    Incorporate employee skills development into your organization’s annual goals—tied to leadership performance metrics and individual employees’ goals—to establish operational rigor that substantiates your desired culture.

    Consider specific strategic and operational imperatives that align to skilling gaps, such as encouraging industry certification achievements in specific cloud skills that are lacking within your company. In addition, managers should have an open and continuous dialogue with employees to align skills development and industry credentials to the individual’s current role and their short- and long-term career path.

    Institutionalizing skills building from the very top of the organization ensures the culture is intentional about creating a culture that values ongoing learning and curiosity.

  • Stay Future-Focused for Cloud Initiatives

    Organizations need to ask themselves, “What cloud initiatives are coming in the next 12 to 24 months, and what cloud skills do we lack now to be successful with them?”You need to think beyond the IT teams within your organization and arm both IT and non-IT (such as finance, sales, marketing, and administrative) staff with cloud knowledge to increase your organization’s ability to deliver more quickly and collaboratively.

    Think holistically to determine the expertise and cloud competencies that your organization needs, formulate a future-focused skills-development plan, and start energizing teams to lean into these development areas.

  • Identify Champions

    Acknowledge the skilled professionals in your organization and encourage them to act as mentors and coaches to others. Then, create a process and structure to empower these champions to drive employee learning programs.

    This helps build leadership opportunities for your champions—while creating additional mechanisms for employee growth—creating a flywheel. Before long, once-new learners will step up as emerging champions.

  • Encourage Employees to Take Dedicated Time for Skills Development

    For a learning culture to take hold, leaders and managers need to bake in skills development time into their timelines and milestones. Likewise, empower employees to dedicate time during the workweek to prioritize learning and build their skills.

    For example, on my team, we set time aside—one day per month without meetings or other deadlines—for learning. While it may take time for this practice to take hold, consistently dedicating time for employees to learn new skills will encourage them to take advantage of it.

  • Create Sprint-Style Learning

    Think about creating an agile—and repeatable—approach to learning in short timeframes or sprints. Establish the desired timeframe and design a learning program that includes a team or multi-team challenge (e.g., earn 50 certifications in 50 days).

    This compressed approach helps organizations skill up or gain certifications quickly in a particular job function or domain, but it must balance business demands. In addition, employees need to feel the organization’s commitment to making space for learning, so they feel confident setting daily responsibilities aside to pursue their skills development.

  • Incorporate Peer Connection and Learning

    Take advantage of interactive and gamified learning approaches in order to create peer connections and cross-functional synergies. Fun, hands-on, and risk-free learning scenarios can motivate employees to learn a new skill or enhance a current one while increasing expertise and collaboration among participants.

    Encourage friendly competition by splitting employees into small groups and assigning them a cloud project to complete within a certain timeframe. Once a winning team is determined, invite them to present their project and key learnings during a company meeting.

  • Recognize and Reward Achievement

    Don’t forget to acknowledge, reward, and create incentives for all employees who are putting in the effort toward creating a culture where learning new skills is the norm. This can include advancement opportunities, a leadership role in a new business venture or project, managing employees, and more.

    Ensure skills development is part of regular manager check-ins with employees to encourage a two-way dialogue about ongoing skill milestones.

July 24, 2021 8:02 am

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